Mar 13, 2014 at 1:16 pm
Dispatch centers in grand forks and fargo will be among the first in north Dakota to offer next generation 9-1-1 systems. The upgrade will allow cellphone users to text 9-1-1 messages to emergency dispatchers. If all goes as planned the transition could be completed by this fall. Grand forks p-sap director becky ault says the majority of the 73-thousand calls for service in 2013 came in via a cellphone. Ault says while the public will be able to text emergency messages dispatchers would still prefer an actual phone call.
There are twenty-two dispatch centers across north dakota. Ault says until all centers are up and running fargo will serve as a primary site for incoming text messages and grand forks will serve as a back-up. Those messages will than be relayed to the appropriate dispatch center. grafton should also be up and running with next generation later this year.
knox / doug barrett